Privacy Policy - Verdant Signal

Our Commitment to Your Privacy

At Verdant Signal, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

We believe transparency is essential to building trust. This document outlines our practices in clear language, helping you understand what information we gather, why we need it, and how you maintain control over your data.

By using our website or services, you agree to the collection and use of information as described in this policy. If you have any questions or concerns, please reach out to us through our contact page.

Information We Collect

Information You Provide Directly

When you interact with our services, you may choose to provide us with certain information, including:

• Contact information such as your name and email address when you fill out our contact form
• Any messages, questions, or information you submit through our contact forms or email communications
• Professional information relevant to potential service engagements, such as your organization name or industry
• Preferences and feedback you provide about our services

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information:

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Date and time of your visit

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and gather information about how our website is used. For detailed information about our use of cookies, please review our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes, such as marketing communications
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legitimate interests: For purposes that benefit our business while respecting your privacy rights
• Legal obligation: When required by law to process certain information

How We Use Your Information

We use the information we collect for several purposes that help us provide better service and improve your experience:

Service Delivery and Communication

• Responding to your inquiries and providing customer support
• Delivering our marketing services and fulfilling our contractual obligations
• Sending service-related announcements and updates
• Processing and managing your service requests

Website Improvement and Analytics

• Understanding how visitors use our website to improve functionality and content
• Analyzing trends and user behavior to enhance our services
• Troubleshooting technical issues and optimizing website performance

Marketing and Communications

• Sending you information about our services, insights, and updates that may interest you
• Personalizing your experience based on your preferences and interactions
• Conducting marketing research and improving our outreach efforts

Note: You can opt out of marketing communications at any time.

Data Sharing with Third Parties

We may share your information with select third parties in the following circumstances:

• Service providers: Companies that help us operate our website and deliver our services
• Analytics partners: Tools and platforms that help us understand website usage
• Legal requirements: When required by law or to protect our legal rights

We do not sell your personal information to third parties for their marketing purposes.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Secure data transmission using encryption protocols
• Regular security assessments and updates to our systems
• Access controls limiting who can view or modify your information
• Ongoing monitoring for potential security vulnerabilities

Data Storage and Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Contact form submissions are retained for up to two years unless you request deletion
• Analytics data is typically aggregated and anonymized after 26 months
• Client service records may be retained longer for legal and business purposes

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, and take immediate steps to minimize potential harm.

Your Rights and Choices

You have several rights regarding your personal data. We're committed to making it easy for you to exercise these rights.

Right to Access

You have the right to request a copy of the personal information we hold about you. We'll provide this information in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the purposes it was collected or if you withdraw your consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.

Right to Object

You can object to our processing of your personal data in certain situations, particularly for direct marketing purposes or processing based on legitimate interests.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific circumstances, such as while we verify the accuracy of the data.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our contact page. We'll respond to your request within one month, though this may be extended in complex cases.

You also have the right to lodge a complaint with your local data protection authority if you believe we've not handled your data appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. If we make material changes that significantly affect your rights, we'll provide additional notice through our website or by email if we have your contact information.

Your continued use of our website after any changes indicates your acceptance of the updated policy.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help. Please don't hesitate to reach out.

Contact Us